The ones leaders tend to circle around, soften, dress up and occasionally avoid entirely.
And during these sessions I’ve noticed a linguistic habit creeping in.
When performance gets tricky…
“You” mysteriously becomes “We”.
Enter the Royal “We.”
Here’s what often happens.
A leader wants to address something uncomfortable; missed deadlines, sloppy work, lack of ownership.
But instead of saying it directly, the language shifts.
Suddenly the problem belongs to everyone.
- Do we need to revisit priorities?
- Are we finding the workload manageable?
- Maybe we could tighten things up around deadlines.
- Is there anything the team can do to support you here?
- Perhaps we should look at improving communication.
- You’ve missed several deadlines.
- The quality of this work isn’t where it needs to be.
- You’re not communicating clearly.
- Something needs to change.
Nobody likes being bullshitted.
And nobody likes being patronised.
But corporate language manages to do both at the same time.
The Royal We usually appears when leaders feel uncomfortable about holding someone accountable.
It’s softer. Safer. Less confrontational.
But it also creates a strange situation where no one quite knows who owns the problem.
If “we” missed the deadline…
Did the whole team miss it?
Did the project fail collectively?
Or did one person simply not deliver what they said they would?
Clarity disappears.
And with it, accountability.
Interestingly, this often shows up in multi-generational workplaces.
Many Gen X leaders were trained in an era of polished corporate language and carefully worded feedback, softened criticism, and diplomacy at all costs..
Meanwhile, Gen Z employees consistently say they want clarity, coaching and honest feedback.
Research from Deloitte and McKinsey has shown younger employees are actively seeking:
- Regular feedback
- Mentoring
- Clear expectations
- Direct communication
Not linguistic gymnastics.
Supportive leadership doesn’t mean avoiding the truth.
It means delivering it clearly and constructively.
They handle them well.
Which means being:
- Clear
- Respectful
- Direct
- Specific
Instead of:
“Do we need to tighten up around deadlines?”
Try:
“Three deadlines have been missed this month. Let’s talk about what’s getting in the way.”
The difference?
One conversation tiptoes around the issue.
The other solves it.
Teams start operating in a fog of polite language where problems are hinted at.
But never quite named.
And when problems aren’t named...
They don’t get fixed.
Ask yourself:
Is this actually a “we”?
Or is it a “you” conversation I’m trying to soften?
Because leadership isn’t about perfect wording.
It’s about clarity, honesty and ownership.
And sometimes the most respectful thing you can say is simply:
“You.”

